Frequently Asked Questions
Everything you need to know about protecting your technology with PIVOT CASE.
What devices are PIVOT CASE products compatible with?
Our cases are precision-engineered for the latest smartphone and tablet models, including iPhone, Samsung Galaxy, and iPad series. Please check the specific product page for a full compatibility list.
How much protection do your cases actually provide?
Every PIVOT CASE is military-grade drop-tested up to 10 feet. We use high-impact polycarbonate and shock-absorbent TPU edges to ensure your device survives everyday accidents.
How long does shipping take?
Orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do your cases support wireless charging and MagSafe?
Yes, most of our cases are designed to be thin enough for standard Qi wireless charging. Our 'Pro' series specifically includes integrated magnets for full MagSafe compatibility.
Do you offer a warranty on your products?
Every PIVOT CASE comes with a one-year limited warranty that covers manufacturing defects in materials and workmanship.